As Senior Partnerships Manager you will manage the Partnerships team and be responsible for all product partner relationships to generate partnership income and support member engagement and retention. This is an exciting opportunity to drive our membership proposition, ensuring it is attractive, relevant and inspiring to our members. With your management skills and knowledge you will deliver on agreed commercial targets, member experience and product/service quality.

At Boundless you will be part of a brilliant team where everyone is welcome, recognised and valued. Together we're continually growing and progressing, always looking for new and better ways to deliver for our members.

About the role:

• To lead the Partnerships team including full staff and budget management
• To oversee account management of a diverse range of partners attending regular meetings and organising periodical reviews
• To achieve partnership usage and income targets and any other agreed organisational KPIs, providing regular, accurate reporting against these measures
• To ensure all partnerships operate with relevant regulatory and legal frameworks (e.g. FCA, data protection, health & safety)
• To support the Boundless Proposition strategic initiatives
• To optimise the member journey when transacting with Boundless products
• To negotiate, monitor and review all existing contracts and associated risks
• To assist the marketing team with the creation and delivery of marketing plans
• To support Member Services with any disputes or complaints related to partnership products/services, closely monitoring member satisfaction

About you:

• Experience managing a range of external partnerships and contracts
• Excellent relationship management skills and experience of negotiating with existing and prospective partners at all levels
• Line management skills and experience
• Experience of managing a budget and driving revenue through partnership income
• Strong presentation skills
• Good understanding of digital and print marketing
• Working knowledge of the Microsoft suite of tools and applications
• Ability to travel to attend occasional partner events outside normal business hours with occasional overnight stays away from home
• Project management skills and experience working in an regulated environment (FCA or similar) is desirable

About Boundless:

Boundless by CSMA exists to help people in the public sector and civil service enjoy a richer, fuller life after work. Membership to our club offers a variety of savings and exclusive benefits that focus on bringing people together and enabling them to make the most of their free time. Over 100 years old CSMA started out as a club for Civil Servants with a passion for motoring and adventure and has grown into a thriving club of 165,000 members making the most of their free time and saving money along the way.

What we offer in return

Brighton is a great place to work, and our office is located in the very heart of this vibrant city, just a two-minute walk from the main station. We have some brilliant and talented people working with us and joining Boundless is an opportunity to become part of a growing and ambitious team that takes pride in putting its people and members first. We care about our culture and work hard to create an attractive and rewarding place for our people to work in.

We also provide a generous employee benefits package, including:

• Competitive salary
• Twenty-four days’ annual leave, plus bank holidays
• Employer pension contribution up to 10 per cent
• Life insurance (4 x pensionable salary)
• Boundless Plus membership
• Access to Vitality Health and Wellbeing benefits
• Employee Assistance Programme
• Training and development opportunities
• Bike2work and Home Tech schemes
• Access to Lifetime financial wellbeing platform
• Meet & Eat once a month
• Plenty of socials (beach cleans, summer and Christmas parties and more)

How to apply

To apply for the above position please contact Boundless below including a copy of your C.V. and covering letter detailing why you would be suitable for the role.